FAQ

  1. What types of Vietnamese coffee beans do you offer?
     We offer a variety of premium coffee beans sourced from the central highlands coffee region of Vietnam, including single-origin beans and blends to suit different tastes an brewing methods.

  2. How fresh are your Paragon Coffee beans?
    We take freshness seriously. Our Vietnamese coffee beans are roasted and shipped weekly, and packed in resealable bags to ensuring you receive them at their peak freshness. We also provide information on the roast date for transparency.

  3. Do you offer organic or fair trade coffee beans?
    Yes, we offer fair trade coffee beans and can source organic beans directly from our Vietnamese farmers. Contact us for any specific requirements or requests.

  4. Can I purchase Paragon Coffee beans in bulk?
    Absolutely! We offer bulk purchase options for both individual coffee lovers and coffee shop businesses. Contact Paragon Coffee for more information on bulk ordering.

  5. How should I store my Pragon Coffee beans to maintain freshness?
    It's essential to store your coffee beans properly to preserve their freshness and flavor. Our beans are packaged with a resealable ziplock, we recommend storing them in an airtight container in a cool, dark place away from sunlight and moisture.

  6. What grind options do you offer?
    All our coffee beans are whole bean, this allows you the flexibility to grind to a size suitable to your brewing method

  7. Do you offer coffee subscription services?
    Yes, we offer coffee subscription services for your convenience. You can choose the frequency of delivery and customize your Paragon Coffee order to ensure you never run out of your favorite Pragon Coffee beans.

  8. What payment methods do you accept?
    We accept all major credit cards, Applepay, PayPal, and other secure payment methods for your convenience and peace of mind.

  9. Do you ship internationally?
    We only ship within Australia for now. Shipping costs and delivery times may vary depending on your Australian location. Please check our shipping policy or contact our support team for more information.

  10. What if I'm not satisfied with my purchase?
    Your satisfaction is our priority. If you're not completely satisfied with your purchase, please contact Paragon Coffee, and we'll do our best to resolve any issues or offer a refund or replacement as necessary.

  11. How can I contact customer support?
    You can reach our customer support team via email at support@paragoncoffee.com or through our contact form on the website. We're here to assist you with any questions or concerns you may have.